Q. I cannot attend an annual general meeting but want to send someone to vote on my behalf. How do I do this?

You must appoint a proxy in writing using the prescribed form emailed to you with the AGM agenda. The proxy form should be given to the Strata Manager before the meeting.

Q. What is a Budget?

A budget is an estimate of future receipts and payments likely to occur in the coming year for a strata complex. This estimate is prepared by the Strata Manager and is based essentially on the historical costs of the complex.

Q. Can I install an air-conditioning unit into the outside wall of my unit?

Details of the proposal must be submitted in writing to the Strata Manager as the Owners consent must be obtained before commencing any work.

Q. Can I erect a pergola in the rear garden of my unit?

Details of the proposal must be submitted in writing to the Strata Manager as the Owners consent must be obtained before commencing any work.

Q. What methods are available to pay my Levies?

Using the DEFT Payment System, the options available are:

* Credit Card using Internet or Phone

* Cheque

* BPay

* Australia Post BillPay

Please see your Invoice for details.

Q. Who is responsible for cleaning the exterior windows of my unit? What if they are very difficult to access safely?

The individual owner or tenant can clean the exterior windows to a lot, even though this is maybe common property. The exception to this is if the windows cannot be accessed with safety by the owner or occupier.

Q. There are some repairs I would like carried out at my strata complex. How do I get the Owners to consider my proposal?

Prior to the next annual general meeting, you should send a motion to the Strata Manager with a request that it be included on the agenda for discussion.